State Farm® Insurance Agent Carmen Contreras
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jackie Mora
May 7, 2025
5
out of
5
rating by Jackie Mora
"I love how Veronica always tries to help me out she’s the best"
Dinaz D'Souza
May 2, 2025
5
out of
5
rating by Dinaz D'Souza
"Veronica has been our Agent for about 10 years now. The all-women State Farm Insurance Agency is run efficiently by Carmen Contreras. While insurance rates keep going up across the board, what matters is how your agent responds to accidents and emergencies. We have never had any delays or problems filing claims and getting services. Staff at this Insurance Agency is always prompt and courteous!"
We responded:
"Thank you for your kind words Dinaz! I know Veronica is always excited to talk to you and take care of you and your family. We appreciate you dearly. Thank you for your trust and loyalty we are grateful for your frienship and business. "
Jose Aguilera
May 2, 2025
5
out of
5
rating by Jose Aguilera
"You are the best!!!"
We responded:
"Thank you for the feedback! We're so glad Victor was able to assist you quickly and efficiently. We strive to provide prompt and reliable service, and we appreciate you taking the time to share your experience!—Carmen"
Mary Lou Valles
May 1, 2025
5
out of
5
rating by Mary Lou Valles
"I have been with State Farm in Indio office for many years. I would like to send my appreciation for Veronica Contreras that has exhibited extraordinary customer service every time I call. She answers the phone with a welcoming voice, remembers my name, and effectively takes care of my issues. In today’s market this type of service is unique and scarce. So BRAVO TO VERONICA 🤗"
We responded:
"Thank you for your kind words Mr. Valles. You are valued and loved in our agency beyond belief. You are an awesome client and friend. We are grateful for you and all the support you have shown us over so many years. We appreciate you..."
bassrob
April 30, 2025
5
out of
5
rating by bassrob
"My agent Veronica is always friendly and knowledgeable at providing great service and is always quick in handling all my insurance questions and needs,the entire staff is always so helpful, thanks again State farm 👍🏼"
We responded:
"That is so wonderful to hear and thank you for your kind words. My agency team strives to take great care of amazing clients like you! Thank you for your trust and business! :) "
Jocelyn Beltran
April 30, 2025
5
out of
5
rating by Jocelyn Beltran
"Thank you Victor for your help, I appreciate the prompt response and help getting my coverage information to me asap."
We responded:
"Thank you for your trust and business. We appreciate you and glad Victor was able to help you :) "
Edward Araiza
April 28, 2025
5
out of
5
rating by Edward Araiza
"I have been with Carmen for many years, have had to use it a few times, they are always responsive. Veronica is like my personal agent, she does a great job answering any questions and updating all my policies and issues. I cannot ask for a better insurance agent in the Valley!"
Anita Ceja
March 8, 2025
5
out of
5
rating by Anita Ceja
"It’s always a pleasure to speak to Tiffany. She’s always a great help. Excellent customer service. I really recommend State Farm for car insurance!"
We responded:
"Thank you Anita, so glad Tiffany was able to help~she's one of our best! We appreciate you, thank you for being a loyal policyholder. "
Sandra Rodriguez
February 26, 2025
5
out of
5
rating by Sandra Rodriguez
"Veronica has helped me for more than 19 years. She makes everything clear and understandable, she's a helpful and trustworthy agent. Veronica is now helping my daughter with her insurance"
We responded:
"Thank you so much for your kind words, Sandra! We’re so grateful to have earned your support over the years. Veronica truly cares about making sure customers feel confident and informed, and it’s wonderful to hear that she's also helping your daughter. We look forward to continuing to serve your family for many years to come!—Carmen"
Norma Zacarias
February 11, 2025
5
out of
5
rating by Norma Zacarias
"Good morning, tiffany Thank you for your help today. I really appreciate everything you done for me today i've been with state farm for a couple of years, tiffany, always helped. Me with all my questions. When I started there with state forms, Tiffany was the one always taking care of me and my questions. Thank you. I'm very satisfied and grateful for your service."
We responded:
"Good morning! I'm delighted to hear that Tiffany has consistently provided you with the support and assistance you need. Her dedication to helping our customers is truly commendable. If you have any more questions or need further assistance, we're always here to help! -Carmen"
J.R R
February 10, 2025
5
out of
5
rating by J.R R
"Thank you Tiffany for the 17 years of service. Your work ethic and dedication has helped my family throughout all these years. We now see you like family. You are constantly in communication, and are always answering ALL of our questions. Great job :) Blessings to you !"
We responded:
"Thank you for your kind words regarding Tiffany. She is one of my very best team members, friend, and like family to us to. She truly cares for our policyholders and is amazing at what she does. God bless you and your family. Carmen"
Cynthia Vazquez
February 7, 2025
5
out of
5
rating by Cynthia Vazquez
"Today, I came in to do changes and was helped by Veronica and had the BEST HELP EVER!!! Please go visit her and she will take very good care of you. THANK YOU VERONICA 🤗"
We responded:
"I am so happy Veronica was able to help you! We truly value policyholders like you who have been so loyal and wonderful in our agency. Thank you for your kind words we appreciate you! -Carmen 🥰"
Esteban Cisneros
February 6, 2025
5
out of
5
rating by Esteban Cisneros
"The best costumer assistant whit victor sabala 10/10"
We responded:
"Thank you so much! That is so awesome to hear and we're happy that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰"
Margaret Garcia
February 3, 2025
5
out of
5
rating by Margaret Garcia
"I really enjoyed Victor's help with my ID cards and staefatm app"
We responded:
" Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰 "
Diana Chavez
January 14, 2025
5
out of
5
rating by Diana Chavez
"I have been with StateFarm for many years. Veronica is wonderful, she has always been extremely helpful, and willing to explain the details of my policy with patience and profound knowledge."
We responded:
"Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰"
Cindy Jones
January 13, 2025
5
out of
5
rating by Cindy Jones
"Super helpful, informative & friendly. Tiffany is a pleasure to deal with!!"
We responded:
" Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰 "
Laura Stringfellow
January 13, 2025
5
out of
5
rating by Laura Stringfellow
"Veronica is my agent and she is always so helpful and informative! Don’t know what I would do without her!! Thank you Veronica!"
We responded:
"Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. Veronica adores you! We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰 "
Chris Duffin
January 13, 2025
5
out of
5
rating by Chris Duffin
"Veronica Contreras is the best! So easy to work with!"
Samuel Torres
January 12, 2025
5
out of
5
rating by Samuel Torres
"Tiffany called me to make sure i had insurance."
We responded:
" Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰"
patty Miranda
January 11, 2025
4
out of
5
rating by patty Miranda
"Friendly staff, always helping others"
We responded:
"Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰"
Jon Valdez
January 10, 2025
5
out of
5
rating by Jon Valdez
"I had an outstanding experience with Tiffany! From the moment I met with her, she was attentive, professional, and genuinely focused on helping me find the best solution for my insurance issue. Tiffany took the time to explain all my options clearly, making sure I understood all the details provided. I feel confident knowing my car insurance is in great hands, and I highly recommend their services to anyone looking for reliable, top-notch customer care!"
We responded:
"Thank you so much! We're happy to hear that you received good service and had a positive experience with our office. We strive to provide the best for our clients, and your feedback is greatly appreciated. We look forward to assisting you again in the future and we truly value and appreciate our policyholders like you! -Carmen 🥰 "
Veronica Contreras
January 7, 2025
5
out of
5
rating by Veronica Contreras
"Good service and wonderful agency"
We responded:
"Thank you for your kind words! We're so pleased to hear that our team has been able to provide you with great customer service and quick, friendly responses. Our knowledgeable agents are always here to help, and we look forward to serving you again soon! -Carmen "
Isai Bravo
January 6, 2025
5
out of
5
rating by Isai Bravo
"Great customer service, always quick to answer my questions in a friendly manner. The agents here are very knowledgeable."
We responded:
"Thank you for your kind words! We're so pleased to hear that our team has been able to provide you with great customer service and quick, friendly responses. Our knowledgeable agents are always here to help, and we look forward to serving you again soon! -Carmen "
MightyMikes
December 12, 2024
5
out of
5
rating by MightyMikes
"Victor sabala was great"
We responded:
"Thank you for your kind words! We're so pleased to hear that our team has been able to provide you with great customer service and quick, friendly responses. Our knowledgeable agents are always here to help, and we look forward to serving you again soon! -Carmen "
Ted
August 8, 2024
1
out of
5
rating by Ted
"No ability to show respect or value of customer service. Enjoy making customer more frustrated each time. Suggest using another state farm office or another insurance company. Very sad to be just a $ sign."
We responded:
"We apologize for any negative experience and value your feedback. We would appreciate the opportunity to address your concerns and provide the exceptional customer service you deserve. "