State Farm® Insurance Agent Carmen Contreras

"No ability to show respect or value of customer service. Enjoy making customer more frustrated each time. Suggest using another state farm office or another insurance company. Very sad to be just a $ sign."

"I had the best experience with this agency, there friendly and know what there are doing . They help me on getting the best deal on my Insurance for my cars. I really recommend them."

"They are a great staff! Always willing to help and go the extra mile! :)"

"Muy buen servicio de parte de todo el personal, siempre muy atentas y serviciales..❤️"

"Great customer service and great staff!!"

"The State Farm office is awesome. I have life insurance policies for my kids and myself. Their customer service is amazing, I highly recommend visiting their office for a quote!"

"I can’t say enough good things about my experience with Carmen Contreras' team, especially Tiffany Hodges. First of all, Tiffany was able to get me a great rate. Then when my car was totaled and I was given a modest credit on my account for premium payments I had made while my car was in the shop, she diligently continued to fight to get me as much money back as possible. I had pretty much thought it was a lost cause, but she didn’t give up and was able to get me more money back than I expected. I didn’t even have to follow up with her. She reached out regularly with updates so I could focus on my business. I would highly recommend Carmen and Tiffany. Their customer service is top notch!"

"Carmen is such a pleasure to work with! She was able to provide my family some amazing quotes on different life insurance polices while clearly explaining the benefits of each. In the future I will likely use her for additional policies as well. If you are looking for insurance I highly recommend you reach out to Carmen!"

"So i recently changed my car and life insurance here and all the staff was very kind and helpful. Made sure I was taken care of and explained everything before moving forward with my policy! The team was AWESOME :) and so helpful Also shout out to Carmen for helping me and guiding me with the best knowledge as well on making it happen I totally recommend her ! :) I am so Satisfied with their business!"

"I had a great experience with Veronica she was very helpful and was able to answer all my questions."

"Excellent, I have been using statefarm for over 30 years"

"I needed to switch Ins companys. Made several phone calls, and this office seemed to be the most helpful and responsive."

"I’ve been with the Carmen Contreras office since mid 2008. Whenever I need anything and I’m there in person I’m always treated like I’m part of the family. Tiffany Hodges is my actual rep. If she’s busy she will call me back as soon as she’s able too and I never have to wait long for any assistance. In Dec 2022, I had to file a homeowner’s insurance claim for the first time. The assistance I got from Tiffany and Carmen made the headache of dealing with a flooded kitchen and the repairs less stressful. And then I had to file my first auto claim June 2023, when someone hit my car in the parking lot where I work. These situations are nerve wracking even though I’m an adult because I never had issues before where I needed to file claims. Tiffany was always there to help me and she always goes above and beyond. I have been recommending Carmen Contreras for years (for people who need car insurance and now pet insurance as well) and will continue to do so."

"The best experience for the last 5 years they are always so helpful."

"Lybys G Zambrano, totalmente muy agradecido con la señorita, muy capacitada en su trabajo y de mucha ayuda ya q vengo del estado de Washington y soy nuevo en el valle,, todo muy bien explicado sobre cada detalle d mi póliza,, muy satisfecho con su profesiónalismo,, Gracias"

"Tiffany @State Farm in the Indio office is the BEST.. She takes care of every detail, concern. She deserves employee of the month, year .. She gives the very best customer service, she exceeds every expectation, but it's her beautiful smile that makes your day when we go In the office... Thank you for Tiffany, 💙 ..."

"Lyby was such a fantastic help when setting up my new car’s insurance, definitely recommend stopping by with her for your insurance needs!"

"Be sure to ask for Lyby when calling in, always making sure I get the best rates and coverage!"

"Thank you Lyby for all your help!"

"Huge thank you to Lyby for helping me get my insurance set up, she even helped me get better deal by using my school transcript. Whatever your need may be, definitely look for Lyby when stopping by or calling in!"

"Hailey was absolutely amazing. Super friendly and knowledgeable. It was fast and easy. Highly recommend!!!"

"Tiffany at State Farm was Great helping me with my claim she went out of her way to make sure I was taken care off! From getting an auto body for my car to a rental car.."

"Tiffany Hodges was really friendly and did a great job getting me a great price with my driving history"

"Tiffany was incredible to deal with. Being from out of country she was patient and explained all the options. And she’s friendly."

"Carmen and her team always go above & beyond to help their customers with all their needs. They are very knowledgeable, understanding and compassionate and I cannot recommend them enough. They are the best of the best. Thank you for everything you’ve done for me."