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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Sloan

November 6, 2025

5  out of  5
rating by John Sloan
"Carmen is one of the most transparent business woman I have met in the desert. She knows how to take care of her clients and gives superior service. You will not be disappointed using her products and services."
We responded:
"Thank you for your kind kind words my friend. I value our personal and business relationship. You are one of the best in our real estate business community and very appreciated! "
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PETER ANDERSON

November 5, 2025

5  out of  5
rating by PETER ANDERSON
"I absolutely love Carmen and Hailey at State Farm. We have our business auto policy’s, multiple homes and an umbrella policy. Price is good, customer service is top notch highly recommend Carmen and her team"
We responded:
"Thank you Pete! for your trust in our agency. We value you greatly and grateful to have you as our friend and awesome client. "
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angelina suarez

October 28, 2025

5  out of  5
rating by angelina suarez
"Victor was an amazing insurance agent. He helped my great grandma out with our issue we had. He was very polite and very attentive and amazing.! Thank you Victor .!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Montana

October 27, 2025

5  out of  5
rating by Tony Montana
"Muy buen servicio con víctor sabala gracias por ayudarme con mi aseguransa estoy muy contento ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Veronica Escalante

October 27, 2025

5  out of  5
rating by Veronica Escalante
"Thank you Víctor with all your help it was Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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MEGA

October 27, 2025

5  out of  5
rating by MEGA
"Gracias víctor por ayudarme con mi seguransa mui amable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ignacia Garcia

October 25, 2025

5  out of  5
rating by Ignacia Garcia
"Victor fue mui ajudante buen servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alicia Martinez

October 23, 2025

5  out of  5
rating by Alicia Martinez
"buenos dias la verdad el servicio excelente servicio te ayudan con todas tus preguntas Victor muy amable me ayuda en todo mucha gracias muy recomendado la verdad"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Muchisimas Gracias :)"
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Ron Berube

October 21, 2025

5  out of  5
rating by Ron Berube
"Veronica was excellent in resolving all of my home insurance payments, certificate of non use, auto insurance updates . Very pleasant to deal with. Great job!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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monique driediger

October 15, 2025

5  out of  5
rating by monique driediger
"Veronica is amazing, friendly and knowledgeable. It was a pleasure working with her!"
We responded:
"Thank you so much for your kind review! She is one of our best and we are grateful for policyholders like you! "
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Gerardo Mulato

October 1, 2025

5  out of  5
rating by Gerardo Mulato
"Victor help me and gave great customer service"
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OLIVIA GARCIA

October 1, 2025

5  out of  5
rating by OLIVIA GARCIA
"Victor was very friendly and very helpful 💯 percent."
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Maria Garcia

October 1, 2025

5  out of  5
rating by Maria Garcia
"Victor was very patient and hopeful. Spanish speaker a plus for me."
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Julie Burris

August 28, 2025

5  out of  5
rating by Julie Burris
"Carmen Contreras and her team, especially the very responsive, extremely capable Tiffany Hodges, are terrific at servicing insurance needs. Always, fast with responses and cheerful professionals there at State Farm. Highly recommend working with them."
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Tabitha cruz

June 10, 2025

5  out of  5
rating by Tabitha cruz
"State Farm is always very helpful!"
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Steve Hamilton

May 22, 2025

5  out of  5
rating by Steve Hamilton
"I have had the pleasure of working with Carmen Contreras in the Coachella Valley business community, and I cannot recommend her highly enough. Carmen brings over 24 years of experience as a State Farm agent, and her dedication to serving our community truly sets her apart. What impresses me most about Carmen is her genuine commitment to understanding what matters most to her clients. She does not just sell insurance - she takes the time to learn about families and their unique needs, then provides comprehensive protection that gives them real peace of mind. Carmen's philosophy that "insurance goes beyond insuring stuff" is evident in every interaction. She treats each of her clients with care and respect, building strong, long-term relationships. If you are looking for an insurance agent who genuinely cares about your protection and will take excellent care of your family, I highly recommend Carmen Contreras."
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Jackie Mora

May 7, 2025

5  out of  5
rating by Jackie Mora
"I love how Veronica always tries to help me out she’s the best"
We responded:
"Thank you for your kind words you are appreciated and happy to serve you! "
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Dinaz D'Souza

May 2, 2025

5  out of  5
rating by Dinaz D'Souza
"Veronica has been our Agent for about 10 years now. The all-women State Farm Insurance Agency is run efficiently by Carmen Contreras. While insurance rates keep going up across the board, what matters is how your agent responds to accidents and emergencies. We have never had any delays or problems filing claims and getting services. Staff at this Insurance Agency is always prompt and courteous!"
We responded:
"Thank you for your kind words Dinaz! I know Veronica is always excited to talk to you and take care of you and your family. We appreciate you dearly. Thank you for your trust and loyalty we are grateful for your frienship and business. "
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Jose Aguilera

May 2, 2025

5  out of  5
rating by Jose Aguilera
"You are the best!!!"
We responded:
"Thank you for the feedback! We're so glad Victor was able to assist you quickly and efficiently. We strive to provide prompt and reliable service, and we appreciate you taking the time to share your experience!—Carmen"
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Mary Lou Valles

May 1, 2025

5  out of  5
rating by Mary Lou Valles
"I have been with State Farm in Indio office for many years. I would like to send my appreciation for Veronica Contreras that has exhibited extraordinary customer service every time I call. She answers the phone with a welcoming voice, remembers my name, and effectively takes care of my issues. In today’s market this type of service is unique and scarce. So BRAVO TO VERONICA 🤗"
We responded:
"Thank you for your kind words Mr. Valles. You are valued and loved in our agency beyond belief. You are an awesome client and friend. We are grateful for you and all the support you have shown us over so many years. We appreciate you..."
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bassrob

April 30, 2025

5  out of  5
rating by bassrob
"My agent Veronica is always friendly and knowledgeable at providing great service and is always quick in handling all my insurance questions and needs,the entire staff is always so helpful, thanks again State farm 👍🏼"
We responded:
"That is so wonderful to hear and thank you for your kind words. My agency team strives to take great care of amazing clients like you! Thank you for your trust and business! :) "
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Jocelyn Beltran

April 30, 2025

5  out of  5
rating by Jocelyn Beltran
"Thank you Victor for your help, I appreciate the prompt response and help getting my coverage information to me asap."
We responded:
"Thank you for your trust and business. We appreciate you and glad Victor was able to help you :) "
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Edward Araiza

April 28, 2025

5  out of  5
rating by Edward Araiza
"I have been with Carmen for many years, have had to use it a few times, they are always responsive. Veronica is like my personal agent, she does a great job answering any questions and updating all my policies and issues. I cannot ask for a better insurance agent in the Valley!"
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Anita Ceja

March 8, 2025

5  out of  5
rating by Anita Ceja
"It’s always a pleasure to speak to Tiffany. She’s always a great help. Excellent customer service. I really recommend State Farm for car insurance!"
We responded:
"Thank you Anita, so glad Tiffany was able to help~she's one of our best! We appreciate you, thank you for being a loyal policyholder. "
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Sandra Rodriguez

February 26, 2025

5  out of  5
rating by Sandra Rodriguez
"Veronica has helped me for more than 19 years. She makes everything clear and understandable, she's a helpful and trustworthy agent. Veronica is now helping my daughter with her insurance"
We responded:
"Thank you so much for your kind words, Sandra! We’re so grateful to have earned your support over the years. Veronica truly cares about making sure customers feel confident and informed, and it’s wonderful to hear that she's also helping your daughter. We look forward to continuing to serve your family for many years to come!—Carmen"